Disability North Promoting inclusion, independence and choice for disabled people.
Disability North Image Promoting inclusion, independence and choice for disabled people.
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About Disability North

Promoting inclusion, independence and choice for disabled people.



Core Values

The Dene Centre

Directions to The Dene Centre

Disability North Vacancies

Disability North Recruitment Policy

Disability North is positive about employing, training and retaining Disabled People in the workplace. We hold the disability symbol award by Job Centre Plus.

We are committed to:

  • to interview all disabled applicants who meet the minimum criteria for a job vacancy and consider them on their abilities
  • to ensure there is a mechanism in place to discuss, at any time, but at least once a year, with disabled employees what can be done to make sure they can develop and use their abilities
  • to make every effort when employees become disabled to make sure they stay in employment
  • to take action to ensure that all employees develop the appropriate level of disability awareness needed to make these commitments work
  • each year to review the five commitments and what has been achieved, plan ways to improve on them and let employees and Jobcentre Plus know about progress and future plans.

Personal Assistant Posts

Direct Payment service users in Newcastle can use our website to advertise for Personal Assistants. If you are interested in working as a Personal Assistant to a disabled person please check the Personal Assistant Vacancies page.


The Charity was originally known as Newcastle Council for the Disabled working from Mea House in Newcastle. In the early nineteen eighties Newcastle City Council offered the land now known as the Dene Centre to the Council for the Disabled with the proviso that they raise part of the funds to build the regions centre of excellence for disability. The Council for the Disabled accepted the challenge and the funds were raised. The centre was officially opened in 1985. In 1995 the Charity changed its name and became Disability North.

The mission statement of Disability North is: "To promote inclusion, independence and choice for disabled people."

The services of Disability North are available to anyone requiring information or advice on disability and mobility issues. The following information will give you an idea of the wide range of services available.


Disability North is a charity registered with The Charity Commission (No: 514733) and is also a company limited by guarantee (No: 1781525).


Disability North is a user led organisation with a constitutional majority of disabled people on its Executive Committee, that works to promote disability awareness, equality and inclusion.


Core Values

Disability North aims to support disabled and older people, their families, friends and carers. Services are also provided for students or professionals working in the statutory, voluntary and the public sector.
Disability North provides confidential, independent and impartial advice.

At Disability North we place disabled and older people's needs at the centre of our services and empower people by providing information and advice that enables them to make informed decisions about choices in their lives.

Disability North is committed to equality of opportunities, whether as service users, trustees, paid or unpaid staff.

Disability North is committed to eliminating the discrimination that disabled and older people face by raising awareness within the wider community.

Disability North is committed to providing quality services to agreed national established standards and is open to external scrutiny. We continually review and evaluate our work in order to improve the standard of services we provide.

The Dene Centre

The Dene Centre is home to Disability North but we also have many tenants who all work for or with disabled people.

For more information about our tenants please visit the Dene Centre tenants page

the dene centre

Accessibility at the Dene Centre

The Dene Centre is located in its own grounds with a private car park. There are plenty of accessible bays and a Service Call system is in place.

All departments and commercial outlets at the Dene Centre are located on the ground floor. Visitors are asked to report to, and sign in, at reception, where there is a loop system to assist people with hearing impairments.

The conference room, (also fitted with a loop system), is upstairs and can be accessed by any of three separate staircases, (all of which are fitted with stairlifts - two straight and one curved), a vertical through-floor lift, or by an external ramp.

Four of the five toilets in the centre have accessible features such as grab rails, three of the toilets have wash-dry facilities, one has baby changing facilities and another has a ceiling track hoist and changing table suitable for adults.

For visitors with guide or assistance dogs there is a dog run located at the rear of the building.

Contact details

Disability North

The Dene Centre
Castle Farm Road
Newcastle upon Tyne
Tyne & Wear

Tel: 0191 2840480
Fax: 0191 2130910

Text: 18001 0191 284 0480

Email: reception@disabilitynorth.org.uk


Directions to Disability North at The Dene Centre

Google Maps for The Dene centre NE3 1PH

The Dene Centre is located near the mini roundabout at the top of Castle Farm Road and Freeman Road. Our entrance is almost opposite the entrance into the David Lloyd Centre.

We have a small car park with a number of accessible parking bays. Please note that at times (particularly if we are hosting an event) the car park can be very busy and you may not be able to get parked.

By Car From South:

Take the A19 through the Tyne Tunnel onto A1058 West along the Coast Road. Turn right at A188 (Killingworth). Follow signs for the Freeman Hospital.


From the A1 take the A167 exit (Angel of the North) off the Western Bypass, continue along A167 through Gateshead, over the Tyne Bridge, and then follow the signs for the A167(M) - the Central Motorway. Take the slip road to Gosforth, and continue to the Blue House roundabout junction with Great North Road. Turn right at roundabout onto A189 (Ashington). Along Jesmond Dene Road onto Matthew Bank taking right turn into Castle Farm Road between the Jesmond Dene Real Tennis Club and Craghall Nursing Home.

By Car From North:

From the A1 take B1318 turn off to Gosforth. Through Gosforth High Street taking left turn at Blue House roundabout junction onto A189 (Ashington). Along Jesmond Dene Road onto Matthew Bank taking a right turn, half way down the bank, into Castle Farm Road between the Jesmond Dene Real Tennis Club and Craghall Nursing Home.

By Car From West:

From the A69 following signs for city centre. Take left turn at Denton Hotel roundabout onto A191. Continue following signs for the city centre, along the Central Motorway and take the A189 slip road (left) signposted Ashington, to the Blue House roundabout junction with Great North Road. Cross roundabout onto A189 (Ashington-Freeman Hospital). Along Jesmond Dene Road onto Matthew Bank taking right turn into Castle Farm Road.

By Metro

Take the Metro to South Gosforth Station. Turn right out of station, down South Gosforth Bank and turn right at Freeman Road. Carry on walking until you come to the Dene Centre, on the right hand side, at the rounabout at the top of Castle Farm Road. 10 - 15 mins walk, part of which is uphill

By Bus

If travelling to Disability North by bus, the nearest bus stops are at Freeman Hospital – a short walk from Disability North.

The 38 runs every 10 minutes from Newcastle City Centre from the end of Westgate Road (near the Central Station); on Grainger Street; on Pilgrim Street just down from the Tyneside Cinema and; on John Dobson Street just across from Newcastle Civic Centre. The service terminates at the Freeman Hospital.

Service 3 runs hourly from Battle Hill through Wallsend, Walkergate, Byker and Heaton to Freeman Hospital and onto Gosforth High Street and Regent Centre Interchange.

Services 6 and 7 each run twice an hour from the Metrocentre, through the west of Newcastle and back down through Gosforth, towards Freeman Hospital.

Service 18 runs twice hourly from Four Lane Ends to Freeman Hospital and onto Heaton, Byker, Walker and Wallsend bus terminus.

Service 52 runs twice hourly from Haymarket Bus station via Newcastle Civic Centre to Freeman Hospital and onto Longbenton, Four Lane Ends, Killingworth, Camperdown, Dudley and Cramlington.



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