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Welfare Benefits Advice

Get clear confidential information and advice on welfare benefits, with guidance that’s personal, friendly and professional.

welfare benefits
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How We Can Help

Applying for welfare benefits can be confusing, overwhelming and exhausting.

Our experienced team is here to make the process easier 
to navigate. We explain your rights, help complete forms, provide support to challenge benefit decisions and offer representation at tribunal. The service is free and available 
to people living in the North East.

Here to
Support You

  • Guidance on Entitlements and Applications

    Understand which benefits you may be eligible for and get step-by-step guidance on how to start, continue or update your claim with confidence.

  • Support with Appeals and Mandatory Reconsiderations

    If you feel the decision is incorrect, we can help you challenge it. We’ll support you through the reconsideration and appeal process, using benefit regulations and case law to strengthen your appeal.

  • Advice on Changes to Existing Benefits

    Whether your circumstances have changed or you’ve received new information from DWP, we help you understand what it means and what to do next.

  • Representation at Tribunal

    We can represent at tribunal, completing written submissions and attending the tribunal in person.

Get Support Today

Use the form below to contact our welfare benefits team. Tell us a little about what you need support with, and we’ll get back to you as soon as we can.

Submit Enquiry